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Known Issues

ISSSUE:Some users may recieve a "FAIL" message when attempting to acess Launch Pad.UPDATE:Clearing cache/cookies from the browser has resolved the issue for most users. Instructions can be found here .

Last Updated: 11/15/2024

Support Tip

If you notice that your title is inaccurate in your Cloze signature, the solution is to edit your title in your Roster profile. After you save, it will take about 3 hours to sync and appear correctly in Cloze. For instructions, click here:

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